WELCOME TO DOLPHINS ELITE REWARDS

YOUR REWARDS YOUR WAY

The Elite Rewards program gives you instant rewards throughout the Club.

Earn points every time you play the Club’s gaming machines with your membership card inserted, or swipe your card when making a purchase at one of the Club’s food, beverage or service areas.

All Members are automatically registered to start earning Elite Rewards points. New members start on the Elite Rewards Red level and can then escalate to the advanced levels.

Keep earning Elite Rewards points and start enjoying more exclusive privileges and discounts.

Use your points to pay for purchases in the Club or redeem points for cash.

Elite Rewards Kiosk

EARN POINTS & REWARDS

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    Earn 1 point for every $1 you spend at a Point of Sale in the Redcliffe Leagues Club.

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    Earn 1 point for every $4 turnover on an Electronic Gaming Machine with your card inserted.

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    Unlock a range of bonuses and offers on the Elite Rewards Kiosks.

Program excludes spend on Keno, TAB & functions.


USE YOUR POINTS YOUR WAY

Make your points work for you. Use your points to:

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    Redeem cash by swiping your card at an Elite Rewards Kiosk.

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    Pay for meals at the Koopa Café or Bistro Forty20.

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    Enjoy a cold beverage from one of our bars. Simply swipe your card and use your points to pay.

MEMBER BENEFITS

The Elite Rewards Program delivers a range of benefits, exclusive to Redcliffe Leagues Club members.

Talk to our staff about how you can start enjoying bigger discounts off your purchases and more bonuses today or email dolphins@redcliffeleagues.com.au to find out more.

FAQ

FREQUENTLY ASKED QUESTIONS

HOW DO I REDEEM POINTS?

Redeeming your REWARDS points is simple. Just present your membership card at the point of purchase and advise the staff that you want to use points. If you choose to redeem for cash you can do this through an Elite Rewards Kiosk or by asking one of our Gaming staff for help. The value of the transaction will be deducted from your points, where each point is worth 1c (100 points = $1).


HOW DO I KNOW HOW MANY POINTS I NEED TO ADVANCE TO THE NEXT LEVEL?

Swipe your card at an Elite Rewards Kiosk for a real time indication of how close you are to advancing to the next level.


HOW LONG ARE MY POINTS VALID FOR?

You have 12 months to redeem your points within the Club from the time points are earned. Any unused points will be forfeited. Gold and Diamond members do not have a points expiry.


WILL I STAY ON THE SAME LEVEL?

All members have the opportunity to increase their level at any time. Once you qualify to tier up, you will automatically advance and immediately start enjoying additional benefits and rewards. Levels will be recalculated every quarter, on the first day of January, April, July and October.


HOW WILL I KNOW IF MY LEVEL HAS CHANGED?

Swipe your membership card at an Elite Rewards Kiosk to view your current tier level and associated benefits.


HOW DO I INCREASE MY POINTS BALANCE SO I CAN ADVANCE FASTER?

Choose Redcliffe Leagues Club as your venue of choice and keep an eye out for member specials and ways to earn bonus points/credits.


RESPONSIBLE GAMBLING

The Redcliffe Leagues Club is committed to ethical and responsible behaviour that recognises the importance of our members, guests and patrons wellbeing, with a focus on minimising the potential harm of gambling.

In consultation with the Board of Directors, the Redcliffe Leagues Club has developed a responsible Gaming Policy to minimise harm associated with problem gambling.

For further information, please ask one of our Customer Liaison Officers in the Gaming Lounge or email dolphins@redcliffeleagues.com.au. The Gambling Help Line is available 24 hours. a day, seven days a week on 1800 858 858.

PRIVACY NOTICE

The Redcliffe Leagues Club is committed to the privacy of members. While the information collected from our Elite Rewards program is important in allowing us to provide superior products and services, our most important asset is our member’s trust.

Information collected by our Elite Rewards program will not only be safeguarded according to strict standards and security, it will only be used to improve our services to the member.

The Club will take all reasonable steps to protect the members’ personal information which we hold from misuse, loss and unauthorised access, modification and disclosure.

Cnr. Klingner & Ashmole Roads, Redcliffe QLD 4020 | 07 3203 7333
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